Term And Conditions
This communication contains information which is confidential and the copyright of Unintended Consequences Australia. If you are not the intended recipient of this communication please delete and destroy all copies immediately. If you are the intended recipient of this communication you are not to copy, disclose or distribute this communication without the express written permission of Unintended Consequences Australia.
Any views expressed in this communication are those of the individual sender, except where the sender specifically states them to be the views of Unintended Consequences Australia.
Except as required at law, Unintended Consequences Australia does not represent, warrant and/or guarantee that the integrity of this communication has been maintained nor that the communication is free of errors, virus, interception or interference.
Code of Conduct:
We are required to have a sound knowledge of migration law and procedure and conduct themselves in accordance with the Migration Agent’s Code of Conduct. This Code can be found online at:
Consumer Guide:
Prior to commencing work for a new client, we are required by law to provide the client with a copy of a booklet entitled Consumer Guide. This booklet can be found online at:
It is against the law to offer migration assistance in Australia unless registered with the Office of the Migration Agents Registration Authority (Office of the MARA).
When communicating by email, you consent to the monitoring and recording of that correspondence.
As a professional consideration to our clients, team and company, we are only able to engage in advising clients on migration matters that are contracted to Unintended Consequences Australia through our initial consultation agreement and we reserve the right to not provide specific immigration advice, that is directed to us either verbally or electronically unless our service fee has been paid.
In contacting us by any means, or by instructing us at any stage, you accept our company policy that specific immigration advice will only be provided to you, and accepted and acted-on by you, when it is in writing and signed by our Registered Migration Agent(s).
WEBSITE DISCLAIMER
All care is taken in the preparation of the information and published materials on this site. Sprout Lactation does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose. To the extent permissible by law, Sprout Lactation will not be liable for any expenses, losses, damages (including indirect or consequential damages) or costs which might be incurred as a result of the information being inaccurate or incomplete in any way and for any reason.
This site may contain hypertext links, frames or other references to other parties and their websites. Sprout Lactation cannot control the contents of those other sites, and make no warranty about the accuracy, timeliness or subject matter of the material located on those sites. Sprout Lactation do not necessarily approve of, endorse, or sponsor any content or material on such sites. Sprout Lactation make no warranties or representations that material on other websites to which this website is linked does not infringe the intellectual property rights of any person anywhere in the world. Sprout Lactation are not, and must not be taken to be, authorising infringement of any intellectual property rights contained in material or other sites by linking or allowing links to, this website to such material on other sites.
If you have any concerns regarding the content of the Website, please contact Sprout Lactation.
WEBSITE TERMS AND CONDITIONS OF USE
1. About the Website
(a) Welcome to Sprout Lactation (Website). The Website is platform offering lactation support and related services/products (Services).
(b) The Website is operated by Sprout Lactation. Access to and use of the Website, or any of its associated Products or Services, is provided by Sprout Lactation. Please read these terms and conditions (Terms) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
(c) Sprout Lactation reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Sprout Lactation updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
2. Acceptance of the Terms
(a) You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Sprout Lactation in the user interface.
3. Registration to use the Services
(a) In order to access the Services, you must first register for an account through the Website (Account).
(b) As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
(i) Email address
(ii) Preferred username
(iii) Mailing address
(iv) Telephone number
(v) Password
(c) You warrant that any information you give to Sprout Lactation in the course of completing the registration process will always be accurate, correct and up to date.
(d) Once you have completed the registration process, you will be a registered member of the Website (Member) and agree to be bound by the Terms.
(e) You may not use the Services and may not accept the Terms if:
(i) you are not of legal age to form a binding contract with Sprout Lactation; or
(ii) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.
4. Your obligations as a Member
(a) As a Member, you agree to comply with the following:
(i) you will use the Services only for purposes that are permitted by:
(A) the Terms; and
(B) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
(ii) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;
(iii) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Sprout Lactation of any unauthorised use of your password or email address or any breach of security of which you have become aware;
(iv) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Sprout Lactation providing the Services;
(v) you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of Sprout Lactation;
(vi) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
(vii) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Services. Appropriate legal action will be taken by Sprout Lactation for any illegal or unauthorised use of the Website; and
(viii) you acknowledge and agree that any automated use of the Website or its Services is prohibited.
5. Payment
(a) All payments made in the course of your use of the Services are made using Stripe. In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the Stripe terms and conditions which are available on their website.
(b)You acknowledge and agree that where a request for the payment of the Services Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Services Fee.
(c)You agree and acknowledge that Sprout Lactation can vary the Services Fee at any time.
6. Refund Policy
(a)Sprout Lactation will only provide you with a refund of the Services Fee in the event they are unable to continue to provide the Services or if the manager of Sprout Lactation makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances (Refund).
(b)Any benefits set out in this Terms and Conditions may apply in addition to consumer’s rights under the Australian Consumer Law.
7. Copyright and Intellectual Property
(a) The Website, the Services and all of the related products of Sprout Lactation are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Sprout Lactation or its contributors.
(b) All trademarks, service marks and trade names are owned, registered and/or licensed by Sprout Lactation, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to:
(i) use the Website pursuant to the Terms;
(ii)copy and store the Website and the material contained in the Website in your device’s cache memory; and
(iii)print pages from the Website for your own personal and non-commercial use.
Sprout Lactation does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Sprout Lactation.
(c) Sprout Lactation retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any:
(i) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or
(ii) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or
(iii) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process).
(d) You may not, without the prior written permission of Sprout Lactation and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
8. Privacy
Sprout Lactation takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Sprout Lactation’s Privacy Policy, which is available on the Website.
9. General Disclaimer
(a) Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
(b) Subject to this clause, and to the extent permitted by law:
(i)all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
(ii) Sprout Lactation will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
(c) Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you “as is” and “as available” without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Sprout Lactation make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Sprout Lactation) referred to on the Website.
This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(ii) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
(iii) costs incurred as a result of you using the Website, the Services or any of the products of Sprout Lactation; and
(iv) the Services or operation in respect to links which are provided for your convenience.
10. Limitation of liability
(a) Sprout Lactation’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
(b) You expressly understand and agree that Sprout Lactation, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
11. Competitors
If you are in the business of providing similar Services for the purpose of providing them to users for a commercial gain, whether business users or domestic users, then you are a competitor of Sprout Lactation. Competitors are not permitted to use or access any information or content on our Application. If you breach this provision, Sprout Lactation will hold you fully responsible for any loss that we may sustain and hold you accountable for all profits that you might make from such a breach.
12. Termination of Contract
(a) The Terms will continue to apply until terminated by either you or by Sprout Lactation as set out below.
(b) If you want to terminate the Terms, you may do so by:
(i) providing Sprout Lactation with 14 days’ notice of your intention to terminate; and
(ii) closing your accounts for all of the services which you use, where Sprout Lactation has made this option available to you.
Your notice should be sent, in writing, to Sprout Lactation via the ‘Contact Us’ link on our homepage.
(c) Sprout Lactation may at any time, terminate the Terms with you if:
(i) you have breached any provision of the Terms or intend to breach any provision;
(ii) Sprout Lactation is required to do so by law;
(iii) the provision of the Services to you by Sprout Lactation is, in the opinion of Sprout Lactation, no longer commercially viable.
(d) Subject to local applicable laws, Sprout Lactation reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Sprout Lactation’s name or reputation or violates the rights of those of another party.
13. TIndemnity
You agree to indemnify Sprout Lactation, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with your content;
(b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or
(c) any breach of the Terms.
14. Dispute Resolution
14.1 Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence any
Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).
14.2 Notice:
A party to the Terms claiming a dispute (Dispute) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
14.3 Resolution:
On receipt of that notice (Notice) by that other party, the parties to the Terms (Parties) must:
(a) Within 28 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
(b) If for any reason whatsoever, 28 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the Australian Mediation Association and the Resolution Institute;
(c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a precondition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
(d) The mediation will be held in Brisbane, Australia.
14.4 Confidential:
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.
14.5 Termination of Mediation:
If 2 months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
15. Venue and Jurisdiction
The Services offered by Sprout Lactation is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.
16. Governing Law
The Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
17. Severance
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.